Today, many companies are looking to save money and to streamline their technology and telecommunications devices. When considering a business phone system and communications system, this leads many companies to switch to VoIP.

Understanding VoIP

Phone systems are an integral part of every business since the telephone is needed to connect with employees, with potential clients, with suppliers and with customers. You need to have the right phone service so that it doesn’t cost you a ton of money and so that the system works easily and seamlessly with no service delays. Having clear service so that voice data is transmitted immediately and with no feedback or static is also important.

There are two different methods you can use in order to have clear, reliable telephone service for your business. One option is analog technology- using traditional phones and traditional phone lines. Another option is to take advantage of VoIP service.

VoIP stands for voice over internet protocol. VoIP makes use of your Internet connection to send and receive voice data. Essentially, you make telephone calls through the Internet. This is different from cellular or wireless technology as a VoIP system uses the Internet at your office or building rather than using a 3G or 4G network maintained by cellular phone providers.

This doesn’t mean that VoIP necessarily has to be plugged directly into a modem- it can be used in cases where your computers are connected wirelessly to the net via a wireless router. It just means that VoIP takes advantage of different means of transmitting data that cell service and, because it uses an Internet connection, can be very reliable as long as you have a good Internet source. For those with broadband DSL, or a T1 system, VoIP can be an especially advantageous choice and is likely to provide great connectivity.

Should You Switch to VoIP?

Understanding what VoIP is and how it works is an important part of deciding whether to switch to VoIP or not. You may wish to switch to VoIP for a number of reasons including the cost savings of VoIP over traditional phone service. Because you can make all of your telephone calls inexpensively and easily using a VoIP system, you also have the convenience of having only one service provider. This can simplify matters when it comes to billing or when you need technical support.

Because VoIP has many advantages, many people do consider making the switch. To decide if it is right for you or your business, consider the money that you will save and the reliability of your Internet connection. You should also search for a full-service telecommunications provider who can offer you VoIP service with 24-hour customer care. It can be helpful too if your telecommunications provider also handles your other data and information systems including your Internet connection and your network so you truly have one company in charge of your communication that is there to help you in case problems develop. Having one telecommunications company handle everything can also ensure that everything works seamlessly and that you have integrated solutions.